Increase Recurring Revenue
Build positive customer interactions that create value to drive repeat business. Launch exciting loyalty programs that enhance your brand experience, value proposition and thereby increase your recurring revenue.
Launch simple loyalty programs your customers understand
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Reduce loyalty confusion with no complex rules or redemption processes
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Set achievable goals, ranks, or tiers
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Refresh your loyalty tactics by launching new programs often
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Offer your customers ease of access by delivering loyalty programs through mobile, desktops, and more
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Focus on customer retention
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Deploy reward programs that complement your offerings
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Launch new loyalty campaigns often to avoid redundancy
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Keep your reward programs tailored and up-to-date with surveys and challenges
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Give your customers an omnichannel experience with easy redemption at all touchpoints
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Gamify your loyalty programs with leaderboards and daily challenges
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Incentivize social sharing to increase brand awareness and loyalty
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Establish emotional loyalty with your customers through excellent customer service and seamless shopping experiences
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Personalize their loyalty experience
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Segment customers into specific groups to design a meaningful personalization strategy
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Personalize product recommendations based on purchase history and buying behavior
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Surprise and delight customers on special occasions with rewards they love
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Tailor upsell and cross-sell opportunities based on your customer's buying preferences
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Showcase their savings or earnings during their lifetime with your brand in a creative way
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Design attractive referral programs
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Generate custom referral links for each customer with a unique tracking code
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Track each referral link to identify the number of referrals made by a particular customer
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Run referral campaigns across channels and track new customers, conversions, and more
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Launch two-way referral programs that benefit the referrer and the referral to excite engagement
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Drive repeat purchases
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Reward recurring engagement to encourage repeat purchases
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Tailor your loyalty program type—tiered, referral, lifestyle, coalition, or paid—to suit your customer segments
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Reward new customers with welcome points to stir up brand engagement
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Incentivize customers with purchase coupons for future purchases that need to be redeemed within a limited period of time
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Offer extra incentives for every repurchase made
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Run reactivation campaigns to bring back inactive customers
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Engage your customers seamlessly and drive repeat business to improve your ROI
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Automate your loyalty program
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Offer rewards instantly after each purchase to boost brand engagement
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Send notifications and alerts on new product launches, offers, discounts, points earned and redeemed, etc.
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Reduce costs with automated referral campaigns and data-driven promotions
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Send event-triggered emails with exciting offers to celebrate your customers special events
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A/B test your loyalty strategies and measure engagement to improvise your loyalty program
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Get a deeper understanding of your customers
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Analyze your customer data for effective customer profiling and segmentation
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Identify critical loyalty metrics such as most redeemed rewards, most purchased products, and number of referrals
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Track their activity on your website, social media, and their performance on the loyalty program to incentivize them
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Establish customizable rewards whereby customers can exchange points for whichever reward they choose
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Uphold customer status
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Segment your customers based on their loyalty achievements
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Run exclusive benefits and offers for VIP and privileged customers
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Connect with your customers emotionally and excite engagement with unique and creative program tiers
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Keep your customers motivated by showcasing how far they need to travel up the points table to reach the next tier
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Improve customer experience by providing highly-targeted communication
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Introduce your customers to a loyal community
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Create an interactive platform to gather massive customer insights
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Create communities of customers based on various topics of interest
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Run surveys and quizzes to get relevant answers that can be key to your improvisation strategies
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Grant special community access to exclusive brand events
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Measure your customer satisfaction scores
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Analyze CSAT and NPS scores to measure how satisfied are your customers with your offerings
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Understand customer needs and ask about their reward preferences
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Measure the impact of the program before you launch through test surveys and market research
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Track point breakage rate—are customers spending their points and at what frequency
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Measure loyalty program ROI—the cost of loyalty program vs. ROI since the implementation
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Analyze how your customer lifetime value has increased after the launch of your loyalty program
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Monitor repurchase rate and average purchase frequency constantly
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Reactivate your customer loyalty with data-driven loyalty insights