Build Brand Credibility
Building brand credibility is building a business that customers trust, benefit and connect emotionally. Establish this connection with robust loyalty programs that value their efforts and appreciate their brand love.
Design achievable rewards
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Make the enrollment process simple and seamless -
Create neatly laid out instructions for customers on how to earn points and understand the benefits of your loyalty program
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Motivate customers with instant rewards on joining and referrals
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Reward repurchases with new product samples, free shipping, special subscription offers, or early access to exclusive sales
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Ensure a real-time and straightforward reward redemption process
Gamify your customer loyalty
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Widen your reach and boost customer engagement with gamified loyalty programs
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Entertain them with live quizzes, trivia, challenges, and gamified surveys daily
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Introduce streaks, milestones, and leaderboards to foster customer commitment and excitement
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Encourage social sharing of badges and virtual rewards to attract attention
Personalized rewards
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Segment your customers based on what interests each group—product offerings, promotions, or rewards to offer relevant gifts
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Display their achievements so far on a personalized dashboard
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Let them create personalized referral codes to invite their friends
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Send offers and promotions on customer anniversaries or on their special occasions
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Establish one-on-one interactions with your customers and set fun goals for them to accomplish
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Send special discount coupons to invite them to try out new products
Referrals create a strong base
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Create a strong customer base with mutually rewarding customer referral programs
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Incentivize referrals with referral tiers or goals
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Launch two-way referral incentives to motivate both the referrer and the referred customer
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Accelerate your program with exciting and engaging referral contests or refer-a-friend challenges
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Increase your ROI with repeat referral programs
Product reviews
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Set up automated email campaigns to collect reviews after each purchase
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Gift extra points for brand mentions in their reviews
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Share small rewards for each new person tagged
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Create review tiers and upgrade their rewards every time they climb onto a new tier
Connect emotionally with your customers through value-based loyalty programs
Share customer stories
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Encourage your brand advocates to share exciting experiences about your brand from the loyalty platform itself
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Reward them for each content generated online—writing reviews, feedback, or product experiences
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Award tags and badges for customers who post brand content often
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Publish real customer experiences to increase brand credibility
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Share social proof of your brand’s impact on the community
Surprise your most loyal customers
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Design high-value incentives for your VIP customers who make large purchases
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Grant priority access to beauty workshops or style events
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Launch exclusive invite-only events for specific loyalty tiers
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Create loyalty tiers based on a variety of metrics such as sales, purchases, points, or referrals
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Surprise them with personalized goodies so that they grow closer to your brand
Engage your loyal advocates on social media
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Run awareness campaigns to gather your followers
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Reward your customers for their brand advocacy on social media through sharing, commenting, or liking your posts
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Entertain customers with live product launches and exclusive Q&A sessions
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Ask and address their doubts and concerns personally and often
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Acknowledge their efforts publicly by appreciating their achievements
Monitor customer satisfaction metrics
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Run regular customer satisfaction surveys and monitor responses
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Keep a check on Net Promoter Score and Customer Effort Score to derive insights for improving your loyalty program
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Measure customer engagement across all channels
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Get your website traffic and in-app activity of customers delivered straight onto the loyalty dashboard
Build communities that speak for your brand
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Engage customers and prospects with interest-based communities
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Increase community engagement with point-based rewards for participation and interaction
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Run surveys and collect loyal feedback from your brand lovers
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Foster customer bonding with group loyalty programs
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Accumulate customer insights and use them to improve your products or services
Differentiate your brand from your competitors with unique loyalty programs