The AI-powered Retyn Services Platform integrates human expertise with intelligent technology

Enhance the efficiency of your service teams to deliver smarter and better service experience with customer-focused AI solutions.

Experiment and innovate your service process with intelligent AI

Tailor your support process to meet changing customer demands.

Round-the-clock support

Ensure uninterrupted support through phone, email, chat or messaging.

Asset management

Streamline asset tracking and lifecycle management for improved asset health.

Map your journey

Improve the efficacy of your service process by monitoring and tracking each stage of your customer lifecycle.

Deliver flawless service support in every possible way

Build a customer-centric service process with real-time assistance.

Voice assistance

AI and data-powered voice services integration allows on-call assistance and call transcription for identifying and anticipating customer needs.

Video assistance

Offer live support to your customers over video call and screen sharing with guaranteed privacy and enhanced efficiency.

Self service

Empower your customers to troubleshoot their issues with Generative AI-powered searches and service portals.

Boost team productivity with AI-driven services platform

Accelerate the efficiency of your service teams with a comprehensive support solution.

Service delivery management

Provide accurate and real-time resolutions across channels by equipping your teams with the right tools and resources.

Automated customer support

Strengthen customer confidence with automated real-time support ticketing and live chat support.

Team performance optimization

Automate repetitive team tasks and enable access to centralized CRM for real-time information and insights at their fingertips.

Build a resourceful team of experts who can handle every customer concern efficiently despite the level of complexity

Ensure customer satisfaction across touchpoints

Be customer-ready with on-demand service and assistance, wherever they are.

Futuristic tools to enhance customer engagement

Embrace innovation and creativity to delight your customers all through your brand journey.

CRM

Connect your teams and processes to offer best-in-class customer service.

Analytics

Foresee demands and power up your decision making process with data-driven insights.

AI-powered chatbots

Scale up your service process to manage increasing number of inquiries and reduced customer response times.

Loyalty programs

Reward your customer loyalty to boost engagement and customer lifetime value.

Get assured lifetime coverage for customer satisfaction and engagement with Retyn Services Platform